Privacy Policy

1. Introduction
Atomic Factors Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our global e-commerce platform for clothing and footwear. By accessing our website and services, you consent to the practices described herein.

2. Information We Collect
We collect the following types of information:

  • Personal identifiers (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information processed through secure gateways
  • Purchase history and product preferences
  • Customer service communication records
  • Technical data (IP address, browser type, device information)

3. Legal Basis for Processing
We process your personal data based on:

  • The necessity to perform our contract with you
  • Your explicit consent for specific processing activities
  • Legitimate business interests
  • Compliance with legal obligations

4. How We Use Your Information
We use collected information to:

  • Process and fulfill your orders
  • Manage your account and preferences
  • Provide customer support
  • Send marketing communications (with your consent)
  • Personalize your shopping experience
  • Improve our website functionality and product offerings
  • Prevent fraud and enhance security

5. Data Sharing and Disclosure
We may share your information with:

  • Payment processing partners
  • Shipping and logistics providers
  • Marketing and analytics service providers
  • Legal authorities when required by law

6. International Data Transfers
As a global e-commerce company based in Hong Kong, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are implemented for such transfers.

7. Data Security Measures
We implement comprehensive security measures:

  • SSL encryption technology for data transmission
  • Secure payment gateways compliant with PCI DSS standards
  • Restricted access to personal data on a need-to-know basis
  • Regular security assessments and system updates

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Your Rights
You have the right to:

  • Access and receive copies of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Object to certain processing activities
  • Request data portability where applicable

10. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enhance user experience and website functionality
  • Analyze website traffic and user behavior
  • Personalize content and advertisements
  • Remember your preferences and shopping cart items

11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of these external websites.

12. Contact Information
For privacy-related questions or to exercise your rights:
Email: [email protected]
Response Time: Within 24 business hours